Payment Policy

Payment Policy

Thank you for choosing to shop at Fade. This Payment Policy outlines the terms and conditions regarding payment methods, processing, and security for purchases made on our website. By placing an order, you agree to comply with this policy.

Payment Methods:
a. Credit and Debit Cards: We accept all major credit and debit cards, including Visa, Mastercard.
b. Online Payment Providers: We offer payment options through trusted online providers such as Stripe, and Billplz
c. Other Methods: We may occasionally provide additional payment methods, which will be clearly stated on our website during the checkout process.

Currency:
All prices displayed on our website are in [Your Currency]. If you are shopping from a different country or using a different currency, your bank or card provider may apply currency conversion fees or exchange rates. Please check with your provider for more information.

Order Processing:
a. Upon placing an order, payment will be authorized and charged to your selected payment method. Your order will be processed once the payment is successfully completed.
b. If payment authorization fails, we reserve the right to cancel or delay the order until a valid payment method is provided.

Security:
a. We prioritize the security of your payment information and employ industry-standard encryption technology to protect your data during transmission. However, please note that no method of transmission or storage over the internet is 100% secure.
b. We do not store your credit card information on our servers. All payment details are securely processed by our trusted payment service providers.
c. It is your responsibility to maintain the confidentiality of your account and payment information. We will not be held liable for any unauthorized access to your account or payment details.

Refunds and Returns:
a. Refunds will be processed in accordance with our Refund Policy. Please refer to that policy for detailed information regarding refunds and returns.
b. If a refund is issued, it will be credited back to the original payment method used for the purchase.

Order Cancellations:
a. If you wish to cancel an order, please contact our customer support team as soon as possible. Order cancellations are subject to our Cancellation Policy, which may include certain conditions and fees.

Payment Policy Updates:
We reserve the right to update or modify this Payment Policy at any time without prior notice. The revised policy will be effective from the date of posting on our website.

If you have any questions or concerns regarding our Payment Policy, please contact our customer support team for assistance.

Thank you for shopping with us!

Fade
+6010-2966 265
support@tryfade.com
No 23-G, Jalan Tasik Utama 8 Medan Niaga Tasik Damai, Sungai Besi, 57000 Kuala Lumpur